Shipping and Delivery

Once your order has been processed and shipped, you will receive a confirmation e-mail with the tracking number of your package. All our products ship from Dubai to the destination of your choice around the globe. Your package will be delivered to the address you specified within two to seven business days depending on your location.

https://www.un-traceable.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

CUSTOMS

Customs may apply on the order depending on the shipping country and location. UNTRACEABLE FZ LLE is not liable for additional costs related to customs that may occur. If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

Untraceable cannot control any customs or import duties applied to your package by your local customs. Any outstanding customs charges or import duties must be paid by the customer and we cannot be held responsible for these charges. Customs charges or import duties are not included in the price of your items ordered. Untraceable cannot tell you what the cost will be as customs policies and charges can vary from country to country. 

If you refuse to accept delivery of the items you have purchased, the couriers may return the items back to Untraceable. In the event that this happens, you will be refunded for your order once it is received back to our facility, excluding the cost you paid for shipping as this aspect of your order was fulfilled.